MacCruiskeen

Review of Park Grand London Kensington

I cannot praise this Hotel highly enough

I cannot praise this Hotel highly enough

We booked a Club Double Room for five nights.
Due to a cancelled flight, we arrived a day later AND without our luggage.

The Hotel didn't charge us for the first night (although they were notified of our delay only at 10 PM !)
The staff was fantastic, and helped us in every possible way. Warm, friendly and professional.

The room was comfortable and spacious (for London standards), very clean and with several amenities. From the wine bottles, to the electric kettle, clothes iron and ironing board etc...
Very comfortable beds.

Other plus points:
- great location: some 150 m from Earls Court Picadilly Line, it is a perfect base to visit London. Central, lively, full of shops and restaurants and at the same time quiet enough.
(direct connection from Heathrow)
- very good breakfast buffet,
- quiet street, even with open windows

But again, the feature that impressed us most is the friendliness and gentleness staff. This contributed in a significant way to the enjoyment of our stay in London.

For our next visit to London, we already know where to book :-)

Thank you to all the Staff.