Sergio Ryland

Review of Sharon A. Stokes, M.D., P.A.

I decided to try a new dermatologist soI picked th...

I decided to try a new dermatologist soI picked this place because it was closer to my house. Will never go back..I've been there twice..both times they insisted I use one of their RX company's. The first time I never received my RX but luckily my rosacea was not acting up..I was able to just stretch out what I had left from my old dermatologist (the best..Associates in Dermatology). My last appointment was the weeks ago and once again I'm in the same boat trying to track down my RX. The company they insisted on me using only received 1 of 2 RX's. The company called stokes' office requested the RX's. These fools sent over the script to Walgreens. Walgreens was out of stock. I called stokes' office and requested to see why all the confusion..finally got a lady by the name of Bonnie. Me being upset told her that this was unacceptable. Before being able to finish she cuts me off and tells me everything is ok and that I can call Walgreensso they can send the RX somewhere else then hung up on me...i don't have time to call 3 different places to track my RX. I called back and left a message with the office manager on their horrible customer service was and is. The place really deserves 1 star. Im not fonna mention how dingy the office looks . It's too bad they have such a great location but shity customer service.