J

Jim Lea
Review of GreenTech Homes

4 years ago

I am a local real estate agent who has the tremend...

I am a local real estate agent who has the tremendous privilege and joy of selling a couple hundred homes a year. I've worked with several dozen builders.

Many years ago I happened to sell the very first home ever built by GreenTech Homes. Fast forward a few years, the owners of that home decided to move out of state, and my wife and I decided to purchase the home for our budding family. So I now also live in the very first home GreenTech ever built. I can vouch firsthand for the quality of the build. I live in it every day.

After that, my experience with GreenTech began to become more intimate, culminating in the opportunity to work with them directly. Some would say the intimacy of that relationship invalidates my experience and review of GreenTech. I would claim the opposite. I have seen them at their very best and at their very worst. The only reason I have a relationship with GreenTech is that I see in them something INCREDIBLY rare in business and altogether precious: the relentless drive to constantly grow in excellence, combined with the humility to quickly acknowledge failures, undergirded by a team of people whose greatest work passion is finding ever increasing ways to make the customer experience unforgettable.

Do they get it right every time? Far from it! They are humans! But unlike so many in business, they have a winsome humility to admit the mistake, an unshakable confidence to own 100% of it, and a determination to make it right without counting the cost. Do you know how rare that is? Do you know how refreshing that is?

A Realtor and their buyer said it so well the other day. They had built homes before and were expecting a quality product from GreenTech albeit a depersonalized, big box experience that wasn't tailored to their needs. They shared with me that their actual experience was deeply personalized and rewarding. GreenTech employees bent over backwards to make their day. By the end, the customers and Realtor were so blown away, they decided to affectionately refer to GreenTech as "the Zappos of new home building."

That is something to cherish and something worth coming alongside. That's what I have done. I get to experience this amazing reality daily. I hope you get to experience GreenTech for yourself. You won't regret it.

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