Horrible ski valet experience. Stayed at the hotel...

Horrible ski valet experience. Stayed at the hotel before, this time stayed at different place, but decided to use paid ski valet. Paid for 3 days. Was told this morning that I can t change my boots in there (not being hotel guest). Zero people inside besides over confident personnel. Next thing-I can t leave my shoes in there for same reason. I couldn t believe what I was hearing and how staff treated me, remembering prior experience at hotel.
Boys there just decided to hide like guilty school boys when we asked to speak to the manager of the valet.

Not acceptable, disrespectful, ruining experience. Definitely consideration of the next time staying with the hotel, after treatment like this.