I have been waiting for a bill for a toll I ran. J...

I have been waiting for a bill for a toll I ran. Just received a 1st notice of nonpayment. I called immediately spoke with Patricia a very rude "customer service" rep. I was told if I sign up for a toll tag they would waive the fee. If I did not there is nothing they can do to help. What a true scam! When asked "so you are telling me I have to sign up to receive honest customer service" response from the rep was YES!