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Maiu K Review of Hilton Hotel and Suites Niagar...
Don't be fooled by the fancy name and the nice pic...
Don't be fooled by the fancy name and the nice pictures. We paid for fallsview (Niagara Falls) and a whirlpool. Got a room with fallsview but the whirlpool was a tub in the bathroom, nothing like the pictures. Poor customer service. Pool was closed for renovations and had to go and get a special access to the pool at the front desk. When booking, nothing was said about the pool, why we booked the hotel in the first place. The worst smallest hotel room with no fan in the bathroom. Do your research when booking this hotel, very overpriced for what it is. Never coming back.
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