WARNING! Proama has no law in Poland for anything....

WARNING! Proama has no law in Poland for anything. According to Art. 817 K.C. have 30 days to pay compensation from the AC policy. It's been 2 months and nobody even responds to emails. The guardian of the case is a disaster. Several contact attempts. He called back once after his supervisor's intervention. I mention that I have a full insurance package, full option.
I am considering legal steps.