Ryan Dollard

Review of ACCT Philly

All of these low ratings are ridiculous. This pla...

All of these low ratings are ridiculous. This place is a SHELTER, where people bring in stray's and surrender their pets. Yes, it smells. It is not a bed and breakfast. They are short staffed and in a tough business.
I adopted a dog here recently, and while it had some hiccups and wait times, I couldn't be happier with the dog I brought home.
Regardless of your feelings about the staff, the smell, the lobby etc: these animals need help and loving homes.
During the adoption process I did catch an attitude with a staff member and I regret it, because just by sitting in the lobby and seeing what they actually deal with on a day to day basis, I felt extremely bad for them.
So no, it won't smell like Yankee Candle and maybe be a bit nicer to the employees who are there, working constantly to take in pets, and find good homes for pets.