David Warren Review of Sugar Mountain Resort
Skied two days at Beech. Chose Beech over sugar b...
Skied two days at Beech. Chose Beech over sugar because of the high speed lift. The employees who operate the lifts are case studies in HORRIBLE customer service. They yelled at us and others in line every time we were in line. "Put down the bar" was a frequent yell, even before we had full sat in the lift and had a chance to put down the bar, they were yelling at us like we were prisoners in a prison camp. I tried to keep my family positive despite the verbal abuse and negativity we were receiving from the lift employees, but by the end of two days were were all really bummed out by the bad service and attitudes of the employees. I have been skiing for 15 years all over the United States and have never encountered such a poorly run place. The owners or senior management must be really bad, because it seems their employees are consistently rude and negative. Save yourself some grief and choose Sugar if you are in the area. My family will next time.
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