Travis Prowant

Review of Richmond BMW

I shook hands with a few people around the dealers...

I shook hands with a few people around the dealership, but I don't remember any of their names. However, Dee was amazing. I test drove the car one day. I called a couple days later and Dee got the car ready to go, my wife and I were in and out of the dealership in an hour and a half, signed, sealed and delivered. The car was detailed very nicely. I was impressed with the whole process. But most importantly, Dee was a superstar and provided top-notch customer service. A definite asset to Richmond BMW!! Strong work Dee!