You hardly get the help you need,. Maybe it was mi...

You hardly get the help you need,. Maybe it was miscommunication but I had to send at least 3 emails to explain the problem I was having with my username be for that got worked out. Also I m working a lot, and I barely have the time to make calls that take at minimum an hour IF you get thru, so I was emailing about a couple Issues with my previous account that somehow had a charge for a place that service had ended for and I had paid everything to date. It took 2 days for someone to reply AFTER having already been communicating/emailing about the refund that I requested. Then they asked for the same information that I d already sent over, so it s like they don t even know what s going on or try to actually help. I need the refund so I can actually afford to pay the CORRECT bill, and I have waited too long. Sometimes you don t have time for nonsense.