Chris Taylor Review of VIZIO, Inc.
This company has the absolute worst customer servi...
This company has the absolute worst customer service I have ever experienced. I started a refund on November 11. Here it is December 28 and I get a call saying they have experienced the 3rd I.T. glitch so my refund is delayed yet again. I will not receive it until at least January 7, 2021. I have had to call them no less than seven times during this refund process, and each time they dropped the ball, something fell through the cracks, a forms wasn't attached, a new request had to be created or something that would not have been noticed unless I called. And apparently their supervisors do not have supervisors so you can't even speak to someone who has the ability to get things done. I found their V-series televisions to be inferior - horrible color quality unless you're sitting right in front of the unit. I DO NOT RECOMMEND BUYING VIZIO PRODUCTS.... EVER.
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