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Lauren Barth
Review of Pep Boys

3 years ago

They have good customer service if you're shopping...

They have good customer service if you're shopping inside the store for something. However I went here about 2 weeks ago for an oil change and I will never go back for service. I went in for a conventional oil change for $25 but the guy told me they can only do synthetic for $65 because that's what my car takes. I've gotten conventional oil changes the past 3 years because that's what my manual and dealership says my car takes. I walked out without getting the service done because they just wanted to make money off me.

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