I've sent several emails recently to the customer ...

I've sent several emails recently to the customer care team, and have received no replies. They're very quick to get back if they think they are making a sale, they aren't so interested in taking care of customers after the fact.

Update: it s been a week and I haven t heard anything. Now I m having a problem with the starter and it s been showing a parking lamp malfunction. These people sold me a lemon and have made absolutely no attempt to contact me or service the vehicle.