Eugene Goh

Review of Pacific Bookstores Pte Ltd.

Abysmal service with these sellers. I have been ca...

Abysmal service with these sellers. I have been calling them everyday for the last week trying to understand why I'm unable to see the booklist for my daughter who's entering Sec 1 next year, but I've not been able to get hold of anyone. Each call ends with an option to leave voicemail, but the call cuts off immediately after that. I've sent them emails which have been left answered.

It's only AFTER I called the school that I've found out that the booklist will only be made available after the 22nd of Dec - when the posting results are out. This info should be on the website so customers won't be confused and frustrated.

Very badly handled with virtually ZERO customer service.