Brittney Chui

Review of The Fairmont Chateau Lake Loui...

Beautiful hotel, lovely rooms and comfortable beds...

Beautiful hotel, lovely rooms and comfortable beds. Upon arrival our room had a distinct smell of moth balls which was quickly addressed by the staff. A quick room change later and we were able to settle in and enjoy the grounds. The staff in all areas of the hotel are outstanding and genuinely care about your stay and how they can make it more enjoyable. It would be 5 stars but everything in the hotel is so expensive, the mark up on everything makes it a bit hard to swallow. I don't mind splurging out and spending a fair penny on a dinner and lunch, but if I'm looking for a sandwich or a snack I'd like it to be a bit more wallet friendly.