Kyle Roberts

Review of Tom Kadlec Honda

UPDATE: Kiefer spoke to me about the events leadin...

UPDATE: Kiefer spoke to me about the events leading up to the sale of the truck and was very transparent with me about what had happened. Long story short there was a person on site that was able to see the vehicle as soon as it had gone through inspection, also that when it had came out of inspection Andy did not get pictures likely because he was with another customer at the time and Kiefer said that he would confirm that with Andy. I appreciate the fact that the manager reached out without sounding....(High and Mighty) if that makes sense and did take time to walk through the events even giving times and dates when vehicle was sold. Turns out even that the reason i wanted pictures was so i could confirm the fact it was a manual. Turns out it was infact an automatic which i would have said no too anyway. If it was a manual though i would have been sore on missing out on it but none the less Kiefer deserves credit in boosting my review from 1 star to 4 stars.

A little frustrated with these guys especially with what appears to be good reviews. I contacted them about a 2004 Dodge Dakota the day it was posted online. It did not have any pictures so I assumed it was a new arrival but I was very interested and wanted pictures as soon as possible. This theory was confirmed by Mr. Andy G. he did a good job responding right away via email. He said,
"This truck just came in on trade and is still going through our standard inspection. As soon as it's finished with that, I can send you the pictures."
So I responded thanks. The next day I see 4 exterior pictures posted online and things look promising but I still needed to see the interior, under the hood, and the bed of the truck. (I live about 400miles away so I cannot make a day trip just to look.) So I emailed Andy again asking for pictures and was given this response again
"Hi Kyle,
Thanks for your email. As soon as the Dakota goes through our standard inspection, I will get you the pictures.Thanks for your patience."
So I think okay, I guess he can't get access to the vehicle yet for some reason. Then this morning I checked to see if there are more pictures and the truck is Gone! What the Heck...
So after being involved with this truck before it even made it to inspection it gets sold out from under me. I emailed Andy this morning asking what was up? And why it was already sold without my knowledge. Surprisingly a usually very responsive man has not responded to my question all day. So if a manager at the dealership reads this I would appreciate a response and explanation, because I was involved before the inspection and was very interested. I would have appreciated priority. I will consider changing this review if I recieve a response with a justifiable reason for not giving me a shot at this vehicle as I was plannkng on making a trip this weekend to see it . Thanks.