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Review of Millbrook Eye Care, llc

I wish I could give less than one star. I made a f...

I wish I could give less than one star. I made a first time appointment for my parents (ages 96 and 88). When we arrived, we were told they were not in the system. No appointment. And the receptionist did not even look at us. No apology. In speaking to others at my folks' senior residence, apparently this happens quite often. It is known there that Millbrook Family Eyecare drops appointments and has rude staff with no accountability whatsoever. Whoever runs the office is thoroughly incompetent - why would I trust them for eyecare? We left and went directly to Eye Appeal in LaGrangeville; they took us right away and were terrific. Do not give Millbrook Family Eyecare any business, they are not worth it. There are plenty of other opticians in the area who are professional and do not abuse their clients.