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Ashley Betts

3 years ago

The doctors are really great and very helpful but ...

The doctors are really great and very helpful but the receptionist in office are very disrespectful and have bad communication with their patients also giving me attitude when I told her I was here for my appointment and told me I was too late. I called a week ahead to see about my appointment they told me it was at 12 and I showed up at 11:20 and they told me I was late and I could no longer be seen because my appointment was at 11 when the receptionist I talked to on the phone told me 12 and told me I was late still and there's nothing that they could do about it and they have a very strict late policy even though technically I would have been early not to mention they did not call to remind me of my appointment or call to see if I was still coming very unprofessional.

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