Marat Mekhtiyev

Review of MGH YouthCare

Went in for a torn muscle in leg. Unprofessional s...

Went in for a torn muscle in leg. Unprofessional staff, inappropriate comments; laughing, "living the dream" and worst when I asked if someone could wheel me to down the hall for drink I get this "if you can get up to go to the bathroom you can walk to the vending machine and get your own drink" after she saw me struggle to get to the bathroom. Waited 3 hours, doctor came in confirmed it was a torn muscle said will do a cat-scan. She also said her colleague will come in to take a look also. Waited 30 minutes. Colleague looked like she hasn't slept in 24 hours and wanted me out. very short and told me their specialist isn't here so no point of a CAT scan and to come back on in 3 days when they will be there. Mind you I was in extreme pain, they gave me a Tylenol.... In a panic I asked if they could at least ultrasound it she did so for 15 seconds and said yes its torn along with internal bleeding. SO now sitting and waiting in pain for "specialist". They gave me a leg boot which hurt more then it helped along with crutches. Wonderful hospital.... Never Again.

Only positive was the nurse offering to wheel me up to my car and the security guard who saw me struggle getting inside and wheeled me in.

4 hours and less than 5 minutes of service, do yourself a favor and see an urgent clinic. I promised you will get more help much faster.