I have never experienced an issue with this compan...

I have never experienced an issue with this company. When I phoned to inquire about historical services a lovely lady provided me with 2 years worth of historical data. It really made the difference when we accepted an apartment to move here. Nothing but awesomeness so far....

I want to edit my post because I phoned today to remove my name and just leave my husbands name on the account but because I am the main account holder they must close out the ENTIRE account and have a technician come and read the meter. Then my husband must clear up a 90 day balance (cheque is somewhere in the mail) so we must wait until they get the check and clear up our account for that. To top it all off they are rude on the phone. They can only come during business hours when were are at work, so we must take time off from OUR jobs to be home during a designated chunk of time. They want us to leave our door unlock for them to gain entry while we are gone? Sorry but we don't live in the greatest of neighbourhoods. SORRY WE HAVE JOBS SWLP. Sorry we have to pay rent, buy groceries and our bills kind of depend on our 9-5 m-f.