Called for quote on labor charge on an oil change ...

Called for quote on labor charge on an oil change (brought my own Mobil synthetic oil from Costco). $12.50 labor, $6 for oil filter over the phone. When I get there, $37 for labor and the parts guy didn't even mention other parts over the phone. I wanted a full quote on labor and parts, minus the oil.

The service department has always been a hassle. Quote prices to get you in and change it up on a whim. Additionally, this particular dealership overcharges on Nissan genuine parts and labor. If you check other Nissan dealerships, they have cheaper costs on the same stuff. The staff doesn't really care about you unless you're willing to write them a blank check. Terrible attitude all around.

Sales side mixed up paperwork, made me the cosigner when I was the primary buyer, then gave me a faulty car starter that they can't fix (third-party) as icing on the cake.

I would avoid this place and go somewhere with better service, more knowledgeable people.