Upon check-in we were "upgraded" to another room f...

Upon check-in we were "upgraded" to another room for only 1 night because no standard rooms were available. The man at the desk said they would waive our hotel fees for our inconvenience.
The "upgraded" room had 2 blown light bulbs, the bathroom door latch fell off, and the window shade would not lower. I called the front desk twice before engineering came to take a look at the window shade. The engineer left without fixing the shade, and 15 minutes later another employee knocks on the door and hands me a bed sheet. I asked what that was for, and said we didn't ask for new bed sheets, and he told me it was to cover the window! Absolutely unacceptable to hand the guest a bed sheet to cover the window themselves. The next morning we woke up at dawn when the sun came beaming into the room. We packed our belongings, and checked out of our "upgraded" room. The lady at the desk said I'd receive a call and email when our new room was ready. I received neither. We eventually went back to the hotel to check on the status of our new room since we hadn't received a call or email, and when we asked why we didn't receive communication, we were again told our hotel fees would be waived for our 3 night stay. When we reached our new room, there were curly, dark hairs behind the toilet seat and on the bath tub, in addition to the bathroom smelling like urine. The bathroom door handle did not work(spun around in a complete circle), and even caused me to get stuck in the bathroom one night. Thankfully my dad was able to shove the door open from the outside with his shoulder. On the last morning of our stay lo and behold we received a bill for the hotel fees, which we were told would be waived twice. When we inquired at the front desk, we were told there were no notes regarding our waived hotel fees. I have never been so glad to leave a hotel in my life, and I've been to 40+ countries and 25+ states! Also, the staff clearly does not care about their guests from engineering to the concierge to the front desk staff!