Nicholas Bentley

Review of MacCarthy GM

Horrible service! Came in to diagnose a noise from...

Horrible service! Came in to diagnose a noise from my transfer case. I had my oem wheels and tires on except for 1 stock spare that came with the truck They told me all tires have to be the EXACT same size or it could cause a noise in the transfer case. ("even 2 millimeters can through it out of wack")! They checked the transfer case fluid and charged me over $100 for diagnostics, Told me to put the matching tire on and come back.... asked the girl if the diagnostic fee would be debited back to my account if it was covered under warranty. She tried to tell me the transfer case is not covered under power train warranty!!!! Save yourself the rip-off. Theres a 3rd party mechanic shop in kitimat that has been way nicer and way cheaper to deal with, PLUS THEY DO WARRANTY WORK!!!!