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First off valet argumentative on arrival just want...

First off valet argumentative on arrival just wanted to leave car for a few minutes after check in and it was an ordeal have not experienced that at any other properties before usuallynot a problem. Front desk seemed nice. Room is ok bed comfortable however, linens such as towels are thin, small and definitely lacking, poor quality. Service horrible stayed here two nights and asked for a simple pot of coffee and tea both days unable to fulfill. When contacted the first time on day one, their we serve number was argumentative and unapologetic. Contacted SPG/Marriot rewards to complain and was assured it would be escalated to hotel management. No contact from hotel management ever. When arrived back at this hotel that night went to desk and asked that coffee and tea be delivered at 0700 their kitchen does not open until 0630 am which we were reminded of multiple times on the we serve number. They still did not deliver on time for something as simple as coffee and tea. They were 25 minutes late and order was incorrect still three trips later could not master coffee and tea. Incredible......property is nice and impressive when you pull up but looks are deceiving and when traveling simple things can mean a lot however apparently not here.

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