Brady and Jolene,

Brady and Jolene,
Vivian and I would like to thank you so much for helping us in this process.
Brady, when I spoke to you for the first time in April 2015 about our desire to get a home, I got the sense and gut feeling that you would be able to help us because of your honest assessment of our situation and how acknowledgeable you were about the mortgage process. However, what Vivian and I have found to be even more appealing and gratifying is the exceptional customer service and personal touch that accompany your professionalism. The work you and your team do encapsulates the name of your organization: First Class Mortgage. In essence, the services you rendered us were First Class through and through.
Warmest regards,
Edwin and Vivian