Christopher Glenn

Review of Hollywood Suits

I am a veteran that was down here for school and w...

I am a veteran that was down here for school and was given a gift card for a suit. This was a big deal because I have only had one suit in my life and this was a fresh start to me. I came in and took a little bit to get help. A man asked if I needed help and I said I did. After he found out I had a gift card it was like the customer service went right down the toilet. I felt very degraded after sitting there for over 45 minutes trying to get help after he had walked off the 1st time period the quality of the suit was very good I feel, but in the customer service was krapp and instead of painly $10 to get my pants hemmed up in the shop behind the suit place, I ended up spending a ton of money for the tailoring that almost added up to the price of the suit. I just don't understand why if a place like this doesn't have a tailor shop like every other reputable suit company, why wouldn't you work a deal with the person renting from you, and tell him that your customers should have a decent price to get stuff tailored instead of taking advantage of your customers? I am just very disgusted in the whole process of this .