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Boofyre OG
Review of MEB Homes

4 years ago

I am writing to you in this forum because I have b...

I am writing to you in this forum because I have been ignored even after i have filled out and sent your contact form twice in the past month attempting to discuss the fact that erroneous charges were placed on my account and then sent to a debit collector before I even knew the Apartment manager placed the charges on my account.

I contacted the management company about this issue before and was sent back to the apartment complex to have them "fix" things. The manager and asst. manager were unwilling to resolve this issue, instead they told me that I would have to contact the debt collecting agency to resolve the charges. I mailed the debt collecting agency my proof of erroneous charges and they never contacted me and when I contacted them to see if they had received my proof. They informed me that they had indeed received my proof and then told me I would have to talk to the apartment complex manager. I am done with the run around. Please send the the contact information (email and snail mail) of an individual who can and will help me resolve this issue amicably.
UPDATE: as of April 17, 2017 there has been no resolution to my issue. I was passed back and forth from corporate to the apartment complex (Sedona Springs) and back. One person (from the complex) states that she spoke to the collection agency and had them remove some of the charges, while other charges were still under review. Well, the charges were never reversed and because she would not respond in writing I have no way to hold her to her word. On that subject, I have not heard from anyone since my last communication to Sedona Springs, in which I told them I would only communicate in writing. Says something about their lack of honesty when dealing with tenets and ex-tenets. I had actually hoped to be able to come back and give a positive review. However, saddly, that is not the case.

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