Ricardo Ortiz Review of Rainbow Rental
Absolutely atrocious customer service. I have neve...
Absolutely atrocious customer service. I have never met a more incompetent Office Manager. She blatantly told me and encouraged me to take them to small claims court. If I was the owner I would immediately begin looking for a new manager. The legal proceedings that take place will cost rainbow property more than the $1000.00 Dollars i asked to be removed from my credit. I had a roommate die in a unit and did not find him until 3 days later. Upon finding out he was deceased I was told by rainbow that all charges were my responsibility which should have never happened in the first place. We will be seeing each other in court and the 3 years worth of damage to my credit will amount to more than the measly $1000.00 dollars you've tried to take forcefully from me. You will regret not reaching out to me immediately to resolve this issue. I want the actual owner to call or email me. You have 24 hours to reach out before my family that can afford $500.00 an hour lawyers begins legal proceedings. And to the office manager again this has become personal your conduct and professionalism is laughable at best your lack of empathy or understanding will cost you more than your job.
Comments: