This time I went there for my heat press machine. ...

This time I went there for my heat press machine. One part was so complicated and I need to get screw. I looked 30 minutes I couldn't find it, but I learned a lot about screws, nuts, washers in this period. Then I asked help for Alan "they call him AL" he took time and looked whit me with patient. Also he took the part and fixed the hole so screw can go smoothly. I end up saving over $45 for this visit. Heatpress company charges $50 for new parts. I spend less than $4. Thanks a lot AL.