3/15/2019

3/15/2019
MEDICARE ADMINISTRATORS are now involved in my complaints against MTBA-CARE FIRST. THREE NO-SHOWS (INCLUDING LYFT DRIVERS THAT WON'T CALL UPON ARRIVAL, HOUR WAITS TO GET A HOLD OF A REPRESENTATIVE TO EVEN SCHEDULE RIDES-PICKUPS). I ENCOURAGE EVERYONE OF MY FELLOW INDIGENT CHRONICALLY ILL PATIENTS TO CALL THE MEDICARE ADMINISTRATION AND START THE PROCESS OF COMPLAINTS AGAINST MTBA. THIS IS YOUR RIGHT AS MEDICARE RECIPIENTS. DON'T LET THIS COMPANY GET AWAY WITH A RIGHT THAT YOU ARE ENTITLED TO! MEDICARE WAS (AND STILL IS) VERY INTERESTED IN WHAT I HAD TO TELL THEM (AND THE TRAIL OF EVIDENCE I GAVE THEM). SPEAK UP FOR AN INSURANCE ENTITLEMENT THAT YOU SHOULDN'T HAVE TO RECEIVE ANY PROBLEMS WITH!
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Another reason to stay away from this healthcare insurance...
Care 1st (which is now WELLCARE) and MTBA (a transportation company) ARE THE WORST for receiving rides to and from your doctor's office. I have been stranded twice, and have to call up to three times to receive a ride home from my doctor's office. Both facilities cannot follow directions. I have told BOTH Care 1st and MTBA THAT IF I DO NOT RECEIVE TRANSPORTATION to my doctors' office, and my doctors charge me as a "no show", Care 1st and MTBA ARE PAYING THE FEE. Both of these companies take advantage of the indigent chronically ill, and this situation has been going on for YEARS.
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I have asked a Care First representative to come to my home and discuss my coverage with me TWICE. Made appointments, THEY NEVER SHOWED UP.
When open enrollment comes around in a few months, I am dumping this sorry excuse of insurance. BTW, I am on Medicare...
Update..
Care First Health Plan Arizona is changing their name to WELLCARE OF ARIZONA.