John Greenewald

Review of DP & Company

Don't use it. We are forced to register for a memb...

Don't use it. We are forced to register for a membership fee to order products. I wanted to order one product, which I was told by their website was in stock. I paid the membership, and ordered the product. The next morning, they decline the order and it is "out of stock." No problem, things happen, but I asked for my membership fee back since I only purchased it to order that one item, and have no used it for ANY OTHER purchase or service.I was informed it is "non refundable" and they refuse. Whether or not they have whatever listen on their website, it is entirely unethical to ask someone for a membership, tease them with a product only purchasable with that membership, then deny it once they get their membership fee.It is less about the money, more about the unethical business practice of dangling a product they don't have, ask for money in order to purchase it, then take membership fees but cancel orders.

For the record, this company fought me on this saying I purchased 150 orders in the past, so I should know the rule. What they fail to mention or comprehend, is that I have phased out using their service due to multiple issues, but I never complained ONCE. This time, it was a new membership cycle that came months after my last and no using their service. In the end, it's unethical. I am not concerned over the $12.95 lost, I am more concerned that the company does a practice such as this.

All others... BE WARNED. Don't pay for things they claim are there, but tell you after you pay that poof -- they are gone (because so is your membership money.)