Farmer s Market Junkie

Review of Vivid Seats

I have used this absolutely terrible service two t...

I have used this absolutely terrible service two times now. Both times were a complete headache. I have purchased thousands of tickets over time form random music venues and other shows. Vivid seats is the only time I ve had any difficulty, on any level. To top it off it is impossible to speak to an actual human regarding your issues. Instead it takes you literally an hour of going through Teleprompter to receive absolutely no help. I gave up on speaking with somebody and when ahead and chatted with two separate individuals that works for vivid seats via chat. Both employees ended the chat before we resolved the issue at hand. I can t believe you all are in business and I m not sure how. The most complicated ticket buying process ever and ZERO professionalism. I have this poor company a second chance and it was an even worse experience the second time around. I ll never be back!