H

Harlan W
Review of LV=

3 years ago

What is the attraction of shopping at a place? Whe...

What is the attraction of shopping at a place? Where you have a brigade of rented security bullies in a face off at the store s entrance? It s like the military directing and commanding you to go to a line s end outside the store? Wow. I wasn t doing anything threatening. I was now at the front of the queue patiently waiting to enter their beautiful enclave building. Once inside, the very pretty blonde I had asked where the women s scarves were gave me loose instructions on getting there. I eventually had figured out on my own. This is an upscale luxury goods brand flagship store? And, then finally once you ve waited and waited outside the store, you re treated with even more arrogance. I had the presence of mind to just leave at that point if it weren t for my spouse enjoying some of their items. The treatment from their people I was initially getting, was so so and there seems to be a person for each specific function. So, it s one LV associate after another passing you along for services you d imagine being coddled while inside. With potentially spending the equivalent of a second home mortgage! Here s a great example. You see these LV associates floating around serving glasses of champagne, orange juice and glasses of water. When I had asked this younger gentleman serving these that I d like to have one, he curtly responded that I must defer to my sales person. Excuse me? I don t have any sales associate yet, I m still waiting in this queue. Add to the fact a LV supervisor just had told me he was helping me, but only to hook me up first with one of his available busy colleagues OR constituents . That was a lengthy process in itself. I must of waited another 15 - 20 mins. just to get a sales associate! Oh wait... just a minute here! Isn t this precisely why the security bullies made you wait outside this flagship LV store in the first place? So that once inside you d get that stellar attention? Apparently NOT. Once I had a very courteous attractive and pristinely dressed younger LV woman, she knew the item I was wanting to buy from her colleague supervisor who had asked what I was seeking to buy initially. Then she checked the item s reference number on her store issued iPhone, offered to show me it in an exhibitor or demo like model. Then the brand new real McCoy LV item would miraculously surface in another several minutes later. Oh yes, it was so attractive in their signature box and blue bow encompassing it. Don t get me wrong here, all of the LV staffers are quite respectful in their responses to your inquiries. It s just the little bureaucracy and arrogance here that irked me. It s like spinning your car s tires and gaining little traction. Just for a chance to spend your hard earned money on their following of in demand luxury goods. Albeit, these world wide sold luxury goods people run after. Obviously, there are some well heeled clients that shop here, but then those Uber wealthy one s probably have people shopping for them! All in all, it must ve taken close to 1 hour once inside the store after already waiting outside initially just to get there. And, then to top it all off and after queries to the LV staff about having to use a restroom were met with, Sorry monsieur, it is closed for security reasons . What?! I just drank a glass of water and a champagne I was finally able to get waiting another 15 mins., and now you deny me comfort of relieving myself?! What a racquet and a carefully thought out system Louis Vuitton has crafted here. And a following barring none through out the world. I wouldn t come back here. Not for this kind of treatment. By the way, my spouse was so appreciative when she found out what I had to go through. Which is why I had married her. I m on a business trip in Paris, and she s back home. Save your hard earned money! Despite the good exchange rates. It just ain t worth this hassle. These other reviews describing this treatment is also accurate.

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