Roadside Diner-Video Review of Shout TV
Gave it 3 stars as an average. Five stars for pro...
Gave it 3 stars as an average. Five stars for product, and 1 star for customer service. Gave it one star only because there was no way to give it 0 stars. Nearly impossible to speak to anyone there by phone unless you already know their name. Sent e-mails, but received no answer. It seems they're only interested in selling their products online and taking our money but have no interest in actually interacting with their customers. Seems that they're intentionally making it as hard as possible to reach them. Would be nice if they actually had a phone number where a human answers and asks us why we are calling and who we would like to talk to like some other companies do. Wish I could have written a good review, but as it stands, I would have to lie to say anything good about the way they deal with their customers.
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