Stevie Sturgill

Review of Mark Miller Toyota

We recently saw online a specific car, drove down ...

We recently saw online a specific car, drove down and the immediate process of getting approved and getting the right insterest rate went perfectly. The car did make a brake or rotor grinding type noise but the salesman looked at all the things the delearship fixed and he said it got new rotors and we could look at the car fax to make sure. It was what happened after that made this company shady, in our terms. Had the car for 2 days, got called and told the interest rate we signed for was not approved and we needed to come back and sign for a higher one. Not a huge problem, the interest only went up a little. We drove down in the car we bought and as we were driving when we turned a certain way the car would make a ticking noise, so we asked them to look at it once we arrived. Another salesman told us, the mechanics could look at it but I offered you the warranty, man, you should have taken it because now we can t cover it. So we went for a ride with the mechanic and he proceeded to tell us what the problem was and it was going to cost $500-$2,000 if we didn t get it taken care of, at that time we told the mechanic oh great we haven t bought the car so thank you (you should have seen the face he gave me) and then said oh I had no idea you hadn t bought the car yet . So we walked back in and told the salesman we didn t want the car and he tried saying the car is yours, you have bought the car already . We had not signed any other paperwork for the new interest rate so we techinicallt did not buy the car yet. We then asked for the car fax that was promised to us two days ago, the car fax indeed showed the car had a salvage title along with structural damage to the car. So they tried to make us walk out the door with a car that we never bought and was broken. If you go here to buy a new car, I would recommend it but if you are looking at any sort of used car I wouldn t go here at all.