I have yet to go to a Toyota dealership where the ...

I have yet to go to a Toyota dealership where the service was amazing. I will say that Stevens Creek Toyota is even worse. The shuttle drivers are possibly the one redeeming aspect of this place. They are super friendly and safe drivers.

To be clear, we have not bought a car from this dealership but bring our car in for service here. The standard service are fine but when we let them know that there are issues with the electronics in the car nothing gets done. The first time we brought the issue up, we were told to document the issue. We did this and brought back a recording of the car's bluetooth system glitching a bit. They told us they couldn't reproduce the error... Asked if I could show someone the error, was basically told no.

So.... 3 stars... They always return the car on time and in one piece and have nice shuttle drivers who will drop you off within a 10 mile distance from the dealership.