The facility is extremely unorganized and unhelpfu...

The facility is extremely unorganized and unhelpful. I made an appointment for today with one of their staff members. She told me that my appointment was at 10:10 Turns out my appointment was at 10:40. She took A lot of my information on the phone and did not inform me to come in 30mins early so when I got there 15 minutes ahead i had to fill out papers while she deciphered through my insurance, my appointment was canceled AS I WAS SITTING IN THE OFFICE. She then made me an appointment with another site and told me it was for today when it turns out is it it is in fact for tomorrow. I wasted the majority of my day today driving around between their two locations because the same faculty member who was unable to properly communicate and schedule me an appointment.