L. Statt

Review of Sarah's Gifts

Decent selection- Zero customer service. Won't be ...

Decent selection- Zero customer service. Won't be back. Lost a customer over $3.00

Store wouldn't allow me to exchange a faulty item (large multi colored crayon) because I "used it" and they couldn't resell. As in, i made a few marks with a defective crayon. Unfortunately it didn't write- kind of important function for a writing implement. The saleswoman tried it herself and said, "but, some of the colors work." Ummm... not good enough.

They had plenty of other "testers" in the store- they could have repurposed the item that way, but no . In the end- I let them keep my purchase and I left empty handed as I was given no options.

I learned that they don't stand behind their products, and they aren't willing to eat $3 - the item's wholesale cost- to keep a customer.