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Phil Pavarini Jr

3 years ago

Out of town and work a lot, both challenging durin...

Out of town and work a lot, both challenging during Covid, and found used car online at this place that looked perfect. Called, asked if they could bring car to us, about 15 minutes away, they said no, not if we had a trade, because their 'sales manager' needed to see the trade. Fair enough. Took the only few hours spare time I had for the rest of the week to go bring trade in and look at the used car they were selling. Knowing I'd get hosed on trading, lowest book value was ~$12k, figured they'd offer at least $9k - we'd gotten two other offers for that much. Nope, they low balled trade at $5k because their 'sales manager' wasn't even there that day!! I even told them this was their one chance, we got other offers for nearly twice as much, and they called back a few days later saying maybe they could do better. No thanks. If they're going to mislead and be dishonest about the smallest things, why would anyone trust them with something as big as buying a $20k+ car?? Don't waste your time at this place... they've got apples all right... and not the good kind. Good luck. (The sales guy was friendly, and he did get me in and out quickly... only reason they get two stars... the sales guy himself would get a five.)

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