kelly saybe

Review of Regis Salon

I was excited about getting a new haircut from suc...

I was excited about getting a new haircut from such well-reviewed salon. I had my appointment at 4:15, then the salon called to say the stylist was running late and if I would be okay with coming in at 4:45. I understood that and was totally okay. But once I got there on time, I sat and waited for 25 minutes. The worst part is that the time I took waiting felt longer than the actual service. I had asked for a fresh trim, to freshen up my hair and cut away split dry ends. I came out having shorter hair, extremely choppy ends and not happy about the style. Mind you my hair was still damp. The stylist barely interacted with me or created a welcoming environment. The people at the salon were very nice and friendly and I appreciated this on my first visit. I ended up paying full price and left tips too for something I didn t feel good about. I m not sure if the time I chose was just a reason that the stylist was tired and that reflected the work she did.

Overall, I will not be coming back after my first visit. I ve never been so disappointed in a hair service like today.