Honestly, the ER staff is terribly impolite, not i...

Honestly, the ER staff is terribly impolite, not informative and doesn t communicate well in an already upsetting situation.

The nurses in the ER rooms were sitting on their phones and gossiping instead of checking patients out and justified it with I haven t seen my friend in weeks, we are about to check you out now to a patient who came out to check if they could leave yet.

When we finally arrived to be seen, the staff didn t know which rooms were clean in the ER and told us to choose whichever room looked clean .

By the end of the visit we were left with common sense information and no answers/ help. If it s not a life threatening emergency I would recommend a different hospital.

I am also empathetic to those who are burnt out with a difficult job but the level of care and professionalism was inappropriate.