The Image Ink

Review of O'neil Cinemas

The movie theater itself is awesome and I give tha...

The movie theater itself is awesome and I give that part 4 stars! The dining experience needs work. The food is great but service.....not so much. The servers are super nice I would just say maybe don't have them bring partial orders to patrons in the theater because there's just way too much confusion when the whole order is not ready at the same time then you have folks running back to find where their food is or if it was forgotten, etc. Our food wasn't forgotten...just not ready so they brought out some of the order...ran to find my order before the movie started...it was just a hot mess. Ended up with double the food, felt bad. The concession guy didn't know he was supposed to give us our popcorn and soda and deliver the rest of the order. idk. Service needs work but this process will iron out once they get the hang of how they want to do things. great movie experience though and fantastic theater! People were awesome and nice. And we're bringing the whole family again this weekend and adding it to our regular rotation of fun things to do!!