Robert Garcia

Review of Omaha Marriott

The hotel rooms were clean when I first arrived, b...

The hotel rooms were clean when I first arrived, but room service and daily cleaning is absolutely horrible. Ordered room service and they completely got my order wrong and didn't even offer to replace it with the correct one. They just said sorry then hung up when I called reception. Room cleaning they forget to pick up towels and sometimes forget to take trash out. Only reason I gave it two stars instead of one is because the lady in concierge lounge is always nice and friendly. Will likely not stay here anymore. Also the internet has issues daily.