Tameka Robinson Review of Fredy Kia
Randy Jackson the sales guy was very rude and unpr...
Randy Jackson the sales guy was very rude and unprofessional. He lied and talked to me in a very unprofessional and unethical way. I only came to this location because Mark the internet sales manager invited me in after filling out the credit application. When I get there I asked for Mark, Randy say have a seat I will be helping you today. I asked where is Mark? Randy says that oh Mark is just the internet sales manager I sale the cars. I then ago ahead and proced with Randy. I asked Randy was he going to run my credit again because Mark stated to me that it didn't need to be ran again because I had already did the credit application. Randy stated to me that he wasn't going to run it. Got up from his desk and came back and said you have to go over to our other lot cause of your repo. Started giving me directions how to get there and I'm looking like what the hell are you talking about. I said mmm excuse me I was dropped off, his response was it's not fair. I said mmm if you're all are sending me to your sister store you can at least drop me off. By this time I feel like I have wasted me time coming here. Why I ask for Mark again, Randy stated he is in the call center and he don't make the decisions. I call Mark line and of course got his voicemail. Randy finally found someone to take me over to the sister or should I say their in house financing location. But before leaving I asked Randy why did he lie about running my credit. He sits in my face and said I didn't run it, but Randy not knowing I'm notified every time someone runs my credit. So when he was caught in his lie he got loud and tried to over talk me. I asked for his business card he said I don't have a business card. I said well I will be putting a review online for how you habe acted. Oh Randy didn't like that and then tells the driver no don't take her she can call her own ride. I then ask to put in a complaint and Ceaser the manager tried to fix Randy answers. I told Ceaser no fix up needed, the driver then dropped me off around the corner to their sister location without even informing them that they was sending me over. All in all I'm not a happy camper.
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