Lacklustre service

Lacklustre service
Stale bread
Had to ask for condiments and only olive oil came .
Miss sold a litre of house white , a 750 bottle came, tasty wine though .
Rare steak tough and chewy on the outside and rare but cold on the inside . And covered in chunks of rocksalt which I use on the path in winter at home . I am no chef but I have had rare steak which is hot so I know it can be done .
Menus chucked on table without a word to choose dessert so no thanks . We will have pudding elsewhere .
All in all a disappointment after such good reviews on here ??