Very Uncomfortable, rooms small, no privacy for fo...

Very Uncomfortable, rooms small, no privacy for four people to move, floor dirty when we got there, could not even dress unless we went in bathroom. Men had to shave in alley way. Coldn't even luggage buggy in between bed & tv console. House keeping nonexistenant told us ever four days. Ridiculous! . No microwave. We did address the issues. We had to ask for extra towels, coffee we told front desk are floor was dirty when we got there. No one seemed to give a hoot. Cricket in room. we should have received all three nights tax fees. And only two were given and that's pretty cheap. Someone manager was to call me and till this day no call received. No one should even think to stay at Sirata resort. It is not a resort!! I understand there's a new part which is nice. But we must have been in the OLD part! Crummy!!