Maybe it was because we were part of the 1st wave ...

Maybe it was because we were part of the 1st wave of spring breakers but the 1st day we were there the water in the water park was freezing. So, we didn't get to use the water park. The rooms are ok, we stayed in a 3bd Villa but several things didn't work right. The dryer would turn off and on all day when trying to use it, then all night keeping you awake, the dish washer couldn't open without hitting the stove. There was something lodged in the garbage disposal when we got there so we had to fix it ourselves. There was not enough soaps or toilet paper or paper towels. Everywhere we went on the resort the workers either were really slow or seemed like they had no idea what they were doing. I almost had to get behind the bar at the pool to make my drink. I had to repeat myself 5 times before they got it right and then the drink was disgusting. At the clubhouse they made a bloody Mary with Sriacha!! Gross! Nothing ever seemed to be open and because they don't have accessible trash bins close people tend to leave their trash bags in the hallways. The water park was pretty cool when we got to use it but service there was also slow. It took forever to get food. The fake rocks lining the lazy river are cracked in a way that looks like it could cause some serious issues soon.