Dire service! Ordered a car part yesterday and we...

Dire service! Ordered a car part yesterday and went in this afternoon to collect it. I was stood at the parts desk waiting to be served. Staff members just walked past without offering any help. You couldn't miss me as I was wearing a bright pink jacket. Terrible service! Got fed up waiting so I left without the part. BMW, you get one star because I managed to get through the front door without any problems. You really need to do better...