Jamie Brown

Review of Southgate Volkswagen LP

Seriously disappointed with Southgate and won't be...

Seriously disappointed with Southgate and won't be going back. I bought 4 cars from them from 2009 - 2016. Ended up going to Sherwood Park last year after I found that everyone I knew was gone from the dealership. I went back last week and a salesman was there that I bought from previously. Great guy and tried to help, but the sales manager was a sore disappointment. Being a very loyal customer, I expected to get a good deal on a Golf R. I was so beyond frustrated when they come back with the numbers, only to find that after discussing that I wanted monthly payments, and what I was currently paying, they come back with a lower number and it looked great! But didn't seem right. Ended up finding out it was bi weekly. We never discussed bi weekly, but I feel it was a shady attempt to get my business. I ended up going to Sherwood Park VW and they were very up front and honest and gave me a WAY better deal. I can't stand dealerships that are dishonest, and use gimmickly sales tactics to try and earn business. I will not be returning to Southgate again.
I saved thousands of dollars by going to Sherwood Park.